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Acceptable Use Policy (AUP) & Terms of Service (TOS)
Sierra Horizons Inc./TahoeView Web-hosting Family Sierra Horizons Inc./TahoeView Web-hosting Family agrees to provide the client web hosting for a monthly/annual fee. Sierra Horizons Inc./TahoeView Web-hosting Family will never require clients to advertise for Sierra Horizons Inc./TahoeView Web-hosting Family on their website in any way shape or form unless agreed upon such as a non-profit organization receiving special hosting considerations. Client is allowed to use site for business/commercial or personal websites or content.
Content:
All services provided by Sierra Horizons Inc./TahoeView Web-hosting Family may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United Kingdom (or any other country) law is prohibited. This includes, but is not limited to: copyrighted material, material that is threatening or obscene, material that is "adult only" content, or material protected by trade secrets and other statute. The subscriber agrees to indemnify and hold harmless Sierra Horizons Inc./TahoeView Web-hosting Family from any claims resulting from the use of the service which damages the subscriber or any other party.
Note:
Pornography and sex-related merchandising are prohibited. This includes sexual content, or direct links to adult content elsewhere. This is also true for sites that promote any illegal activity or content that may be damaging to our servers or any other server on the Internet. Links to such materials are also prohibited. Sierra Horizons Inc./TahoeView Web-hosting Family will be the sole arbiter as to what constitutes a violation of this provision.
Examples of non-acceptable content or links:
- Pirated software
- Hackers programs or archives
- Warez Sites
- Porn
- Spamming Software
Background-running Programs: As a general rule we do not allow background-running programs.
Distribution and/or Transmission of Obscene or Indecent Speech or Materials: Violation of indecency and obscenity laws can result in criminal penalties.
Intellectual Property Rights:
Material accessible to you through Sierra Horizons Inc./TahoeView Web-hosting Family's Services may be subject to protection under the United State (or any other country) copyright laws, or laws protecting trademarks, trade secrets or proprietary information. Except when expressly permitted by the owner of such rights, you must not use the Sierra Horizons Inc./TahoeView Web-hosting Family Service in a manner that would infringe, violate, dilute or misappropriate any such rights, with respect to any material, which you access or receive through the Sierra Horizons Inc./TahoeView Web-hosting Family Network. If you use a domain name in connection with the Sierra Horizons Inc./TahoeView Web-hosting Family Service or similar service, you must not use that domain name in violation of any trademark, service mark, or similar rights of any third party.
Network Security:
Customers may not use the Sierra Horizons Inc./TahoeView Web-hosting Family Network with an attempt to circumvent user authentication or security of any host, network, or account. This includes, but is not limited to, accessing data not intended for the customer, logging into a server or account the customer is not expressly authorized to access, password cracking, probing the security of other networks in search of weakness, or violation of any other organization's security policy. Customers may not attempt to interfere or deny service to any user, host, or network. This includes, but is not limited to, flooding, mail bombing, or other deliberate attempts to overload or crash a host or network. Sierra Horizons Inc./TahoeView Web-hosting Family will cooperate fully with investigations of violations of systems or network security at other sites, including cooperating with law enforcement authorities in the investigation of suspected criminal violations. Users who violate system or network security may incur criminal or civil liability.
Defamation:
Defamatory speech distributed over the Internet can result in civil liability for the defamer.
Refusal of Service:
Sierra Horizons Inc./TahoeView Web-hosting Family reserves the right at its sole discretion to refuse or cancel service. Violation of any of Sierra Horizons Inc./TahoeView Web-hosting Family's Rules and Regulations could result in a warning, suspension, or possible account termination. Accounts terminated due to policy violations will not be refunded.
Spam Or Unsolicited E-Mail:
You must not use the Sierra Horizons Inc./TahoeView Web-hosting Family Network, Sierra Horizons Inc./TahoeView Web-hosting Family equipment or any Sierra Horizons Inc./TahoeView Web-hosting Family email address in connection with the transmission of spam, flames, mail bombs, or substantially similar, unsolicited email messages. Your domain may not be referenced as originator, intermediary, or reply-to address in any of the above. This prohibition extends to the sending of unsolicited mass mailings from another service that in any way implicates the use of the Sierra Horizons Inc./TahoeView Web-hosting Family Network, Sierra Horizons Inc./TahoeView Web-hosting Family equipment or any Sierra Horizons Inc./TahoeView Web-hosting Family email address. A message is considered unsolicited if it is posted in violation of a newsgroup charter or if it is sent to a recipient who has not requested or invited the message. For purposes of this provision, merely making one's email address accessible to the public will not constitute a request or invitation to receive messages.
If you are found to have spammed, Sierra Horizons Inc./TahoeView Web-hosting Family reserves the right to disable your domain without warning. In addition, Sierra Horizons Inc./TahoeView Web-hosting Family may impose a $100 penalty for each spam policy violation. Sierra Horizons Inc./TahoeView Web-hosting Family solely reserves the right to refuse or cancel service to known spammers. Lastly, Sierra Horizons Inc./TahoeView Web-hosting Family reserves the right to determine what violates this policy. As such, any violation may result in cancellation of services without refund.
Abuse:
Any attempts to undermine, slander, libel, threaten, or cause harm to a Sierra Horizons Inc./TahoeView Web-hosting Family server, customer, employee, or the company directly is strictly prohibited and is grounds for immediate termination without refund. In addition, we will pursue all attempts to the fullest extent of the law.
Indemnification:
Customer agrees that it shall defend, indemnify, save and hold Sierra Horizons Inc./TahoeView Web-hosting Family (or it's employee's/owners) harmless from any and all demands, liabilities, losses, costs and claims, including reasonable legal fees asserted against Sierra Horizons Inc./TahoeView Web-hosting Family, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it's agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless Sierra Horizons Inc./TahoeView Web-hosting Family against liabilities arising out of;
(1) any injury to person or property caused by any products sold or otherwise distributed in connection with Sierra Horizons Inc./TahoeView Web-hosting Family server; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party and (3) copyright infringement. Customer agrees to limit the liability of Sierra Horizons Inc./TahoeView Web-hosting Family to the amount paid for service.
Refunds Policy:
You may cancel your account at any time before your monthly billing date, and you will not be billed for the next month.
If you are paying annually for web site hosting services, we will issue a pro-rata refund for months not used.
Disclaimer
Sierra Horizons Inc./TahoeView Web-hosting Family will not be responsible for any damages your business may suffer. Sierra Horizons Inc./TahoeView Web-hosting Family makes no warranties of any kind, expressed or implied for services we provide. Sierra Horizons Inc./TahoeView Web-hosting Family disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by Sierra Horizons Inc./TahoeView Web-hosting Family and its employees. Sierra Horizons Inc./TahoeView Web-hosting Family makes no "uptime" guarantees.
Sierra Horizons Inc./TahoeView Web-hosting Family keeps backups of key server systems only. Sierra Horizons Inc./TahoeView Web-hosting Family can accept no responsibility for any loss of data or consequences arising from this. Sierra Horizons Inc./TahoeView Web-hosting Family always advises clients to back up their site data regularly for its own protection.
Finally, Sierra Horizons Inc./TahoeView Web-hosting Family wishes to emphasize that in accepting services, customers indemnify Sierra Horizons Inc./TahoeView Web-hosting Family for the violation of any law or Sierra Horizons Inc./TahoeView Web-hosting Family policy, that results in loss to Sierra Horizons Inc./TahoeView Web-hosting Family or the bringing of any claim against Sierra Horizons Inc./TahoeView Web-hosting Family. This means that if Sierra Horizons Inc./TahoeView Web-hosting Family is sued because of activities of the customer that violate any law, or this policy, the customer will pay any damages awarded against Sierra Horizons Inc./TahoeView Web-hosting Family, plus costs and reasonable legal fees.
Failure to comply with any of our terms & conditions will result in grounds for immediate account deactivation.
Sierra Horizons Inc./TahoeView Web-hosting Family reserves the right to change, edit, or update the policies contained in this document at any time for any reason without notice. 
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